Terms of Service — ShiftSource

These Terms of Service ("Terms") govern your access to and use of ShiftSource's website, consulting services, analytics products, newsletters, messaging programs, and any related offerings (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree, you may not use the Services.

1. Overview of Services

ShiftSource provides analytics, insights, consulting, digital content, and communication services to clients and subscribers. These Terms apply to all users of the Services, including clients, subscribers, and site visitors.

2. Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement.

3. User Responsibilities

By using the Services, you agree to:

Violation of these responsibilities may result in termination of access.

4. Intellectual Property

All content provided by ShiftSource — including reports, newsletters, analytics, frameworks, branding, and digital materials — is owned by ShiftSource and protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, modify, or create derivative works without written permission. For licensing or usage rights, contact us directly.

5. Client Deliverables & Consulting Work

Client-specific deliverables, including analytics, frameworks, and strategic materials, are provided under the terms of the applicable client agreement. Unless otherwise stated:

6. Subscriptions, Payments & Billing

If you subscribe to paid newsletters, analytics products, or consulting retainers:

You are responsible for maintaining accurate billing information.

7. Communications & Messaging Programs

ShiftSource may send communications via email, SMS, or other channels. By opting in, you consent to receive messages related to the Services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

You may opt out of SMS messaging at any time by replying STOP.

8. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Third-Party Services

ShiftSource may use third-party platforms, tools, or vendors to deliver parts of the Services. We are not responsible for the content, policies, or practices of those third parties.

10. Disclaimers

The Services are provided "as is" without warranties of any kind. ShiftSource does not guarantee:

All strategic decisions remain the responsibility of the client or user.

11. Limitation of Liability

To the fullest extent permitted by law, ShiftSource is not liable for:

Some jurisdictions do not allow certain limitations; in those cases, only the legally permitted limits apply.

12. Termination

ShiftSource may suspend or terminate access to the Services at any time for:

You may stop using the Services at any time.

13. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms periodically. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

For questions about these Terms, contact:

ShiftSource

info@shiftsource.work

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